KATY, Texas — Universal Fidelity LP (UFLP) is proud to announce Jessica Hearn as majority owner and CEO. We are pleased that UFLP is now certified as a Women-Owned Small Business by the Small Business Administration (SBA) under the WOSB program. UFLP is celebrating 30 years in the accounts receivable management (ARM) and call center industry this February.

Universal Fidelity LP (UFLP), an ACA International member in Katy, Texas, contributed to a toy drive during the holiday season. UFLP collected toy bears for local children after hearing about the drive organized by BEAR: A Resource for CPS Kids. BEAR provides animals to bring comfort to children in Child Protective Services and emergency situations.

Universal Fidelity LP in Katy, Texas, is the recipient of a 2020 Better Business Bureau Pinnacle award for the greater Houston area. The award recognizes the company’s commitment to excellence in the marketplace and to its employees. Universal Fidelity recently added a mentoring program to train the next leaders at the company.

Katy, Texas – 6/25/2020 – Universal Fidelity LP today announced that it has earned the highly-regarded designation of Certified Receivables Business (CRB) after fulfilling the comprehensive national standards for third party collection agencies contained in RMAI’s Certification Program. These standards have been recognized for exceeding state and federal laws and regulations through a series of stringent requirements that stress responsible consumer protection through increased transparency and operational controls.

Universal Fidelity LP in Katy, Texas, is the recipient of a 2020 Better Business Bureau Pinnacle award for the greater Houston area. The award recognizes the company’s commitment to excellence in the marketplace and to its employees. Universal Fidelity recently added a mentoring program to train the next leaders at the company.

Employees from the company banded together to donate supplies to community organizations damaged during Hurricane Harvey. Universal Fidelity LP (UFLP) recently completed a food drive to support the Ballard House, a Katy, Texas-based organization dedicated to providing temporary housing in the community. UFLP, an ACA International member company in Houston, organized the drive after Ballard House was flooded during Hurricane Harvey, according to chief financial officer and compliance director Jessica Hearn. Ballard House has since reopened, but needed assistance from the community to rebuild its services, she said.