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Universal Fidelity LP. ( UFLP ) is a woman-owned, professional call center and collection agency specializing in assisting creditors with recovering funds while respecting consumers. We understand that consumers are people, and we work hard to provide the best customer experience possible. Our creditor partners are confident in our ability to exceed performance expectations while maintaining the highest levels of security, compliance, transparency, and most of all, integrity.

UFLP is a leading provider of nationwide professional collection agency services for all types of creditors. We enable our creditor partners to focus on delivering their core products and services, while we focus on improving cash flow through call center, billing, and receivables management services.

UFLP is listed with the Better Business Bureau as an accredited business with an A+ rating. We are also active participants with ACA International and Receivables Management Association.

Who We Are

  • UFLP History

  • Universal Fidelity LP was founded in 1991 and is a family-owned and operated business. Since our beginning, we have been focused on providing professional, compliant, and consumer-focused collection agency services for our creditor partners. Over the past 30 years, we have continued to grow by becoming an extension of our client’s businesses providing business office support focused on protecting their brand while exceeding performance expectations.

  • Core Values

  • Everything we do at Universal Fidelity LP is geared toward achieving our companies mission through the execution of our philosophy. We continually strive to provide a human touch to receivables management by providing the best possible experience for consumers.

  • Our Mission

  • Our Mission is to provide the best possible experience for everyone we come in contact with while exceeding their financial performance expectations.

  • Philosophy

  • Our Philosophy for achieving our mission is to treat all consumers with respect by maintaining the highest levels of security, compliance, transparency, and most of all, integrity. We continually exceed our client’s expectations by maintaining the focus on the consumer experience and ensuring that consumers are treated fairly.

Universal Fidelity LP was founded in 1991 and is a family-owned and operated business. Since our beginning, we have been focused on providing professional, compliant, and consumer-focused collection agency services for our creditor partners. Over the past 30 years, we have continued to grow by becoming an extension of our client’s businesses providing business office support focused on protecting their brand while exceeding performance expectations.

Everything we do at Universal Fidelity LP is geared toward achieving our companies mission through the execution of our philosophy. We continually strive to provide a human touch to receivables management by providing the best possible experience for consumers.

Our Mission is to provide the best possible experience for everyone we come in contact with while exceeding their financial performance expectations.

Our Philosophy for achieving our mission is to treat all consumers with respect by maintaining the highest levels of security, compliance, transparency, and most of all, integrity. We continually exceed our client’s expectations by maintaining the focus on the consumer experience and ensuring that consumers are treated fairly.

Join Our Team

We Are Always Looking for Good People!

Are you looking for a career opportunity with benefits and room for advancement and personal growth?  UFLP is currently hiring for various positions.  Our team is a family culture with a focus on compliance and positive culture.  UFLP hires self-starting professionals looking for an opportunity to succeed. 

  • Recovery Manager
  • Customer Service Agent
  • Accounting – Payment Processing & Invoicing
  • Supervisors / Team Leaders
  • Experienced Sales and Marketing Representatives
  • General Office – Receptionist and Clerical

* Download our application below.

UFLP Careers

  • Compensation & Benefits

  • Our team is provided with best-in-class compensation and benefits. We invest in our people by offering:
    • Team building events
    • Contests
    • Breakfast and Lunch team building
    • Medical
    • Dental
    • Vision
    • Disability Insurance
    • Life Insurance
    • Private Cubicles
    • Paid training
    • Paid Vacation Time
    • Paid Holidays
    • Floating holiday time

     and much more…

  • Focused On People

  • UFLP offers a fun, and professional work environment for our team. We understand the challenges of working in an office all day, and offer programs like flexible schedules, contests, and company-sponsored events to keep our team engaged and focused:

    • Flexible Work Schedule
    • Company Sponsored Lunches
    • Work Day Recess
    • Educational Lunch and Learns
    • Contests and Recognitions

  • Community Involvement

  • UFLP helps to make a difference in our community by volunteering in several different ways. Volunteering unites all our people from diverse backgrounds to work toward a common goal. Our team participates in:

    • Annual Bunny visit to Texas Children’s Hospital
    • Decorating Lunch Bags for Lunches for Love
    • Food Drives
    • Holiday Family Sponsoring

  • Complete Our Application

  • Complete our Application for Employment and you can save, print, or email your completed application to our Human Resources department at human.resources@uflp.com.

    Download Application

  • Submit Resume

  • Submit your resume for consideration by our Human Resources Department.

    Human.resources@uflp.com
    +1 281 647 4100

Our team is provided with best-in-class compensation and benefits. We invest in our people by offering:
  • Team building events
  • Contests
  • Breakfast and Lunch team building
  • Medical
  • Dental
  • Vision
  • Disability Insurance
  • Life Insurance
  • Private Cubicles
  • Paid training
  • Paid Vacation Time
  • Paid Holidays
  • Floating holiday time

 and much more…

UFLP offers a fun, and professional work environment for our team. We understand the challenges of working in an office all day, and offer programs like flexible schedules, contests, and company-sponsored events to keep our team engaged and focused:

  • Flexible Work Schedule
  • Company Sponsored Lunches
  • Work Day Recess
  • Educational Lunch and Learns
  • Contests and Recognitions

UFLP helps to make a difference in our community by volunteering in several different ways. Volunteering unites all our people from diverse backgrounds to work toward a common goal. Our team participates in:

  • Annual Bunny visit to Texas Children’s Hospital
  • Decorating Lunch Bags for Lunches for Love
  • Food Drives
  • Holiday Family Sponsoring

Complete our Application for Employment and you can save, print, or email your completed application to our Human Resources department at human.resources@uflp.com.

Download Application

Submit your resume for consideration by our Human Resources Department.

Human.resources@uflp.com
+1 281 647 4100

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