- 1400 Ravello Dr., Katy, Texas 77449
- P. O. Box 5444 Katy, TX 77491
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- 1400 Ravello Dr., Katy, TX 77449
- P. O. Box 5444 Katy, TX 77491
Advanced databases and software with speech analytics maximize compliance
We adapt to meet the needs, processes, and systems used by our clients
Providing our clients with quality call center and collection agency services since 1991
Our corporate culture is focused on providing a positive consumer experience
UFLP University prepares agents to effectively communicate with consumers
Universal Fidelity LP offers collection solutions to meet the specialized needs of various industries. UFLP’s decades of experience help us meet the unique client requirements of each industry while achieving best-in-class financial performance.
Providing auto lenders with collection agency services that include specialized processes required in recovering automotive loan and lease accounts.
Offering outsourced call center solutions customized for the needs of each client. We fill various roles including order-taking, customer service, and even support roles.
Our team is experienced in managing commercial receivables. Our specialists have a deep understanding of recovery opportunities unique to commercial accounts.
We customize sales and marketing engagements with our customers to expand their call center team capacity by providing professionally trained representatives.
Providing customized account servicing solutions for education lenders to improve cash flow from performing and non-performing portfolio segments.
We work with federal, state, and local governments and municipalities to assist in the process of collecting past due fees, dues, taxes, or other receivables.
Offering hospitals, physicians, and other medical-related organizations with cash flow management solutions to enable them to concentrate on patient care.
We help over 350,000 consumers a year to financial freedom.
The UFLP team helps consumers nationwide retain financial freedom.
KATY, Texas — Universal Fidelity LP (UFLP) is proud to announce Jessica Hearn as majority owner and CEO. We are pleased that UFLP is now certified as a Women-Owned Small Business by the Small Business Administration (SBA) under the WOSB program. UFLP is celebrating 30 years in the accounts receivable management (ARM) and call center industry this February.
Universal Fidelity LP (UFLP), an ACA International member in Katy, Texas, contributed to a toy drive during the holiday season. UFLP collected toy bears for local children after hearing about the drive organized by BEAR: A Resource for CPS Kids. BEAR provides animals to bring comfort to children in Child Protective Services and emergency situations.
Universal Fidelity LP in Katy, Texas, is the recipient of a 2020 Better Business Bureau Pinnacle award for the greater Houston area. The award recognizes the company’s commitment to excellence in the marketplace and to its employees. Universal Fidelity recently added a mentoring program to train the next leaders at the company.
Thank you very much for your interest in UFLP and our services. If you have any questions, please send us a message now!
