Welcome To UFLP

Professional Call CenterSolutions Partner

Universal Fidelity LP ( UFLP ) is a woman-owned, professional call center and collection agency specializing in assisting creditors with recovering funds while respecting consumers. We understand that consumers are people, and we work hard to provide the best customer experience possible. Our creditor partners are confident in our ability to exceed performance expectations while maintaining the highest levels of security, compliance, transparency, and most of all, integrity.


Advanced databases and software with speech analytics maximize compliance


We adapt to meet the needs, processes and systems used by our clients


Providing our clients with quality call center and collection agency services since 1991


Our corporate cultural is focused on providing a positive consumer experience


UFLP University prepares agents to effectively communicate with consumers

Universal Fidelity LP offers collection solutions to meet the specialized needs of various industries. UFLP’s decades of experience help us meet the unique client requirements of each industry while achieving best-in-class financial performance.

Trusted Since 1991

275,000+ Consumers

The UFLP Team Helped More Than
275,000+ Consumers in 2020.

Licensed & Bonded

The UFLP team helps consumers nationwide
retain financial freedom.

Learn How You Can Benefit

From Our Specialized

Call Center and Collection Agency Solutions

Certifications and Affiliations

Read Our Latest Articles,
Tips & News

Universal Fidelity LP Supports
Local Children in Need

Universal Fidelity LP (UFLP), an ACA International member in Katy, Texas, contributed to a toy drive during the holiday season. UFLP collected toy bears for local children after hearing about the drive organized by BEAR: A Resource for CPS Kids. BEAR provides animals to bring comfort to children in Child Protective Services and emergency situations.

Send Us a Message

Have Any Questions?

Thank you very much for your interest in UFLP and our services. If you have any questions, please write us a message now!