UFLP Becomes Certified Third-Party Collection Agency
Katy, Texas – 6/25/2020 – Universal Fidelity LP today announced that it has earned the highly-regarded designation of Certified Receivables Business (CRB) after fulfilling the comprehensive national standards for third-party collection agencies contained in RMAI’s Certification Program. These standards have been recognized for exceeding state and federal laws and regulations through a series of stringent requirements that stress responsible consumer protection through increased transparency and operational controls.
“Earning the Certified Receivables Business designation is a significant achievement,” said RMAI Board President Marian Sangalang. “Universal Fidelity LP has demonstrated its commitment to adhering to rigorous consumer protection and professional standards that not only meet but often exceed state and federal regulatory requirements. Certified businesses such as Universal Fidelity LP set the global standard for the receivables management industry.”
The CRB designation is granted to third-party collection agencies who comply with rigorous standards addressing such items as account documentation, bonding, consumer complaint, dispute resolution, the statute of limitation compliance, trust accounts, vendor management, credit bureau reporting, and other relevant operational procedures. Individual Certified Receivables Compliance Professional designations are required for each certified business’s chief compliance officer.
Compliance with the CRB standards is monitored through independent third-party audits as well as through a structured self-compliance audit process. For more information about RMAI’s Certification Program, or to download an application, please visit www.rmaintl.org/certification.
Universal Fidelity LP ( UFLP ) is a professional call center and collection agency specializing in assisting creditors with recovering funds while respecting consumers. We understand that consumers are people, and we work hard to provide the best customer experience possible. Our creditor partners are confident in our ability to exceed performance expectations while maintaining the highest levels of security, compliance, transparency, and most of all, integrity.
About Receivables Management Association International (RMAI)
Receivables Management Association International (RMAI) is a nonprofit trade association that represents more than 500 companies that purchase or support the purchase of performing and nonperforming receivables on the secondary market. The Receivables Management Certification Program and Code of Ethics set the global standard within the receivables industry due to its rigorous uniform industry standards of best practice which focus on the protection of the consumer.
More information about RMAI is available at https://rmaintl.org/.