Innovations in Collections
Establish the Best Possible Arrangement with Your Customers and Identify as many Positive Outcomes as possible. For Universal Fidelity LP, also known as UFLP, collections is the science of identifying an outcome and providing a solution to resolve your customer’s debt. This is a process that continues to evolve, to ensure we are always a best practices leader. Our performance culture includes a highly visible leadership and management approach along with human resources that ensures collector training with the quality assurance systems in a compliance culture.
Offering products since 1991 that include first party customer service and collections as well as third party charged off recoveries (primary, secondary, tertiary) for Fortune 500 companies, Government, and Institutions of Higher Education. UFLP has client relationships that span more than 25 years. In such a competitive business environment, our long-term partnerships speak volumes on how we are viewed. One reason we have develop these long-term relationships is our commitment to communications with our clients so we fully understand their needs and exceed their expectations.
Third Party Collections
Combining the best technology and customer service with integrity and value best describes Universal Fidelity LP. Skilled professionals that are used to dealing with debtor resistance to paying their obligations and have proven strategies along with excellent collection techniques to encourage voluntary payment all the while being in compliance with applicable law, regulation as well as strictly following our client’s policy. Licensed and bonded in required jurisdictions throughout the United States as well as Bonded and Insured as required by the collection industry.