UFLP Consumer Resources Financial Education
Universal Fidelity LP has decades of experience providing best-in-class call center and collection agency services to creditors across the country. 

Industries We Serve

Our diverse experiences, flexible processes and superior technology enable us to work across a variety of industries while maintaining performance levels, quality control, and compliance.


Automotive Loans

Providing auto lenders with collection agency services that include specialized processes required in the recovering automotive loan and lease accounts.



Call Center Solutions

Offering outsourced call center solutions customized for the needs of each client. We fill various roles including order-taking, customer service and even support.


Commercial Receivables

Our team is experienced managing commercial receivables. Our specialists have a deep understanding of recovery opportunities unique to commercial accounts.


Direct Marketing

We customize sales and marketing engagements with our customers to expand their call center team capacity by providing professionally trained representatives.


Education Loans

Providing customized account servicing solutions for education lenders to improve cash flow from performing and non-performing portfolio segments.


Financial Institutions

We provide collection and recovery services for financial institutions offering deposit accounts, credit cards and other forms of consumer and commercial credit.


Government – Municipalities

We work with federal, state and local governments and municipalities to assist in the process of collecting past due fees, dues, taxes or other receivables. 



Healthcare Accounts

Offering hospitals, physicians and other medical related organizations with cash flow management solutions to enable them to concentrate on patient care.

Diverse Servicing Solutions

Our unique ability to service all types of accounts at all stages of the account lifecycle allows us to provide more robust solutions for our creditor partners.

UFLP offers outsourced call center solutions customized for the needs of each client. We fill various roles including order-taking, customer service and even support.

We scrub account data to better prioritize our work efforts, and to remove ineligible accounts.

Our creditor partners enjoy flexibility in how they deploy our services within their business processes. 

Our representatives create a customized experience for your customers based on your goals and objectives.

We help to find and communicate with consumers that have moved or are otherwise difficult to locate.

We speak multiple languages allowing us to effectively communicate more of your customers.

Learn How You Can Benefit from our Specialized Call Center and Collection Agency Solutions

Consumer Resources

Our goal is to provide the best consumer experience. As part of our commitment to providing a great experience, we have compiled financial education resources. These resources are a guide to improving an individual’s financial future. 

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Make a Payment

We offer a variety of ways to make a payment on your accounts. We accept payments online, over the phone, by mail or via most popular wire transfer services.

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