Consumers

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Consumer Resources Financial Education

Universal Fidelity LP ( UFLP ) is focused on providing a positive experience. Everything we do is geared toward helping consumers and creditors resolve outstanding accounts, while respecting the rights of everyone involved.

As part of our commitment to consumers, we have compiled the resources below to provide individuals with helpful information about managing credit and improving their financial future.

Ask Dr. Debt

This free consumer resource provided by ACA International provides answers to questions asked by consumers regarding credit and the debt collection process. Learn about your rights as a consumer, find financial calculators, and get answers to your questions from credit and recovery professionals.

Credit Karma

Credit Reports can be confusing and CreditKarma offers an easy-to-use experience for accessing your free credit report and understanding what the information provided means. CreditKarma has available tools to help you better understand your financial position and plan your financial future.

MyMoney.gov

This financial education resource provided by the Department of the Treasury offers straightforward information for children and adults to learn about the MyMoney Five: Earn, Borrow, Save & Invest, Spend, Protect.

Texas Consumer Hotline

The Consumer Hotline is a service of the American Collectors Association of Texas offered to the general public, government and municipal agencies, businesses, and association members who have questions or complaints regarding collection techniques, state and federal laws governing the industry, and consumer’s rights.ACA of Texas Consumer Hotline1-800-957-DEBT (3328)512-467-2528Fax: 512-458-8740E-mail: info@texascollectors.com

Receivables Management Association Consumer Resources

It’s difficult to manage your money. Regardless of what you already know about money, there’s always more to learn, and there’s no time like the present.Learn more about Managing Money & DebtProtect yourself from Identity Theft.Learn about what to do when contacted by a collector.Learn how the various government laws and regulations protect you.Estimate the cost and payments for everything from college, to a car, to saving for your retirement.

myFICO

Monitor Your Credit & IdentityYou've worked hard for your FICO® Scores. Don’t take your eye off the ball. Monitor your credit & identity to stay on top.

Free Credit Report

Your Experian Credit Report is completely Free. See it now!No credit card required. Includes your Free Credit Report updated every 30 days on sign in

CFPB Consumer Portal

The Consumer Financial Protection Bureau is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Submit Feedback

Our team is committed to providing a great consumer experience. To tell us about your experience, please complete our online form or contact our Chief Compliance Officer:Jessica HearnChief Compliance Officer(281) 647-4100 x1615
Email Compliance Officer