How Do I Pay My Account?

How Do I File a Dispute?

Consumer Resources Financial Education

Universal Fidelity LP ( UFLP ) is focused on providing a positive experience. Everything we do is geared toward helping consumers and creditors resolve outstanding accounts, while respecting the rights of everyone involved.

As part of our commitment to consumers, we have compiled the resources below to provide individuals with helpful information about managing credit and improving their financial future.

Know My Debt

Know My Debt was created by the members of ACA International, the Association of Credit and Collection Professionals, as a valuable resource for consumer education on financial literacy. Dealing with debt and credit issues can be an emotional journey for consumers and their families.

Credit Karma

Credit Reports can be confusing and CreditKarma offers an easy-to-use experience for accessing your free credit report and understanding what the information provided means. CreditKarma has available tools to help you better understand your financial position and plan your financial future.

This financial education resource provided by the Department of the Treasury offers straightforward information for children and adults to learn about the MyMoney Five: Earn, Borrow, Save & Invest, Spend, Protect.

Texas Consumer Hotline

The Consumer Hotline is a service of the American Collectors Association of Texas offered to the general public, government and municipal agencies, businesses, and association members who have questions or complaints regarding collection techniques, state and federal laws governing the industry, and consumer’s rights.ACA of Texas Consumer Hotline1-800-957-DEBT (3328)512-467-2528Fax: 512-458-8740E-mail:

Receivables Management Association Consumer Resources

It’s difficult to manage your money. Regardless of what you already know about money, there’s always more to learn, and there’s no time like the present. Learn more about Managing Money & Debt and Protect yourself from Identity Theft. Learn about what to do when contacted by a collector. Learn how the various government laws and regulations protect you.


Monitor Your Credit & IdentityYou've worked hard for your FICO® Scores. Don’t take your eye off the ball. Monitor your credit & identity to stay on top.

Free Credit Report is part of a family of online consumer credit reporting sites belonging to, Inc., an Experian® company. ConsumerInfo was founded in 1995 to give consumers quick, easy, and inexpensive access to their credit histories.

CFPB Consumer Portal

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making regulations more effective, consistently and fairly enforcing rules, and empowering consumers to take more control over their economic lives.

Submit Feedback

Our team is committed to providing a great consumer experience. To tell us about your experience, please complete our online form or contact our Chief Compliance Officer:Jessica HearnChief Compliance Officer(281) 647-4100 x1615
Email Compliance Officer