Student Loan Specialists
Best Customer Practices
Hire an Industry Leader to work your Receivables
Universal Fidelity LP’s slogan is Enrichment through Partnerships, which means we know we are an extension of any institution or company, therefore we know it is imperative to keep the relationships with your students as well as uphold your reputation. Our representatives also know the importance of recovering lost dollars for the institution as well as helping the students with future low interest loans opportunities. Please see the List of Student Loan services:
- Continuous training for all campus based Federal loan programs.
- Direct access to Federal Regulations and the Student Financial Aid Handbook.
- On-line capabilities to interface with the national billing servicers, as well as direct internet access to the web sites of the Departments of Education and Health & Human Services.
- Full knowledge of all regulations that govern both the Federal Perkins Student Loan and Health Profession Student Loan Programs.
- Enhance bottom line profit
- Receive vigorous training in all aspects of the Fair Debt Collection Practice Act and the Fair Credit Reporting Act before they begin collection efforts on your Federal or Private loans.
- Training knowledge gained ensures compliance with Federal and State laws that govern collections.
- All eligible account representatives have taken the American Collectors Association certification exam to become certified collectors.
- Representatives will assist you in managing your loan portfolio by examining and determining the best method for removing accounts from default status.
- Clients communicate directly with account manger via telephone or e-mail.