Adopted ACA’s Pledge
To ensure consumers are treated with dignity
We have adopted the ACA Collector’s Pledge which encourages collectors to make a voluntary, personal commitment to treat consumers with dignity and respect in every aspect of their work. It is a reflection of Universal Fidelity’s values as well as ACA member values and the importance to adhere to professional practices.
The Collector’s Pledge
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge.